Shipping Policy

Order Processing

All orders are processed within 1–2 business days after your order is placed.

Once your order has been processed and dispatched, you will receive a confirmation email with your shipping details. If tracking is available for your order, it will be included in your confirmation email.

Shipping Time

Estimated delivery time is typically 7–15 business days after dispatch.

Please note that delivery times may vary depending on your location, local courier delays, customs processing, public holidays, or other factors outside of our control.

International Shipping

We currently ship internationally.

For international orders, delivery times may vary depending on the destination country and local customs procedures. Any customs duties, import taxes, or additional fees charged by your country are the responsibility of the customer.

Order Tracking

If tracking is provided for your order, you will be able to follow your shipment using the tracking link sent by email.

Please allow a few days for tracking information to update after your order has been dispatched.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

Ebyvo is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout. If you notice an error in your address, please contact us as soon as possible.

Delayed Orders

While most orders arrive within the estimated delivery window, delays can occasionally happen.

If your order has not arrived after the expected delivery period, please contact our support team and we will help you check the status of your shipment.

Contact Us

If you have any questions about your order or shipping, please contact us at: